Know the money
A report you can send an owner
Shift reports your staff file and you approve, and a PDF for any date range.
If you own a property you do not run, your information arrives as a phone call and a feeling. If you run one you do not own, your evening ends with writing that call down.
Both problems are the same problem: the day's facts are in people's heads, and getting them out is somebody's unpaid admin.
Owner reports is one of the modules included in the MangoHost platform — every plan has all of them, so nothing on this page is an upsell.
The workflow
How it works
The shift, written down by the person who worked it
At the end of a shift — morning, day or evening — the staff member files a report: hours worked, rooms handled, tasks done out of tasks assigned, issues flagged, and a short summary.
It takes a minute, and it replaces the conversation that was going to happen anyway.
Approved, not just collected
Reports arrive with a status. A manager reads and approves them, and what is still awaiting approval is a queue rather than a memory.
Reports roll up per person over time: how many filed, hours, rooms, issues raised, and task-completion rate. That is a performance conversation with something in it.
And the numbers, as a PDF
One click produces a PDF of the financial picture for any date range — a month, a quarter, a season, or the run of dates a lender asked about.
For an absentee owner that document is the whole relationship, and it should not cost the manager an afternoon to produce.
What a shift report actually contains
Hours worked, rooms handled, tasks completed out of tasks assigned, issues flagged, and a free-text summary — filed against a named shift on a named date by a named person.
The tasks figure is the useful one. "Six of nine" prompts a different conversation from "busy day", and it takes the same five seconds to record.
The queue that stops reports being collected and ignored
Reports arrive awaiting approval and stay there until a manager reads them. How many are waiting is on the page, so the backlog is a number rather than a feeling.
Alongside it: submitted today, issues flagged, and average task-completion rate. That is enough to know whether the reporting habit is holding without reading every one.
Rollups per person, over time
Each staff member accumulates totals — reports filed, hours, rooms, issues raised, task completion. Six months of that is a performance conversation with evidence in it, in a market where the alternative is usually impressions.
Filters by person and by shift are there for the specific question: what does the evening shift look like, and is it the same on weekends.
In detail
| Shift reports | Morning, day or evening, filed by the staff member. |
|---|---|
| What a report holds | Hours, rooms, tasks done out of assigned, issues, summary. |
| Approval flow | Awaiting-approval queue and an approved state. |
| Per-staff rollups | Reports, hours, rooms, issues and task completion over time. |
| Operational stats | Submitted today, awaiting approval, issues flagged, average completion. |
| Filters | By staff member and by shift. |
| PDF export | Financial report for any date range. |
Who this is for
You own the property but do not run it
The PDF and the approval queue are what replace trusting a summary over the phone.
You manage for someone else
The same two things are what stop reporting from being unpaid evening work.
See it on your own property
Thirty minutes with the IslandLink team, your rooms and your rates. No card, nothing to sign.