PMS (property management system)

A PMS is the system a property runs on: reservations, rooms, rates, housekeeping, guests and the numbers that come out of them.

Why it matters

The word covers everything from a booking spreadsheet with formulas to an enterprise suite, which is why “do you have a PMS” is a question worth clarifying before you answer it.

The useful test is not the feature list. It is whether one system holds your bookings, your costs and your staff — because the moment those live in three places, nobody can answer what a month made.

One practical test before you buy: ask whether the system can tell you last month's profit without exporting anything. If the answer involves a spreadsheet, it is a reservation tool rather than a property management system, whatever the label says.

In MangoHost

MangoHost is a PMS with the operational and financial sides in the same system, which is the part small-property tools usually leave out.

Platform overview →

Related terms

Channel managerA channel manager keeps your availability and rates in sync, two ways, between your own system and the OTAs.
Booking engineA booking engine is the part of your own website that takes a reservation and a payment directly, without an OTA.
OTA (online travel agency)An OTA is a third-party site that sells your rooms for a commission — Booking.com, Agoda, Airbnb, Expedia.

MangoHost gives Philippine properties these numbers without a month-end spreadsheet. Book a 30-minute walkthrough and see them on your own rooms.