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Length of stay (LOS)

Length of stay is the number of nights in a booking; average LOS is the mean across a period.

Formula

Average LOS = room-nights sold ÷ number of bookings

Worked example

  1. A month has 658 room-nights across 240 bookings.
  2. 658 ÷ 240 = 2.7 nights average length of stay.

Why it matters

Every arrival costs you a check-in, a full clean and a turnover. Two three-night bookings are materially cheaper to service than three two-night bookings for the same room-nights.

It is also a season signal: LOS shortening while occupancy holds usually means your mix is moving from holidaymakers to weekenders, and your rates and staffing should follow.

LOS also drives your minimum-stay decisions. If two-night bookings cost you a turnover you cannot staff on a peak weekend, a two-night minimum is a staffing decision dressed as a rate rule — and it should be set from your own turnover time, not copied from a bigger hotel.

In MangoHost

Average nights per stay sits with the booking KPIs, next to room-nights, so the two are compared rather than reported separately.

Bookings & calendar →

Related terms

  • Room-nightsA room-night is one room occupied for one night — the unit almost every hotel metric is built from.
  • Turnover timeTurnover time is how long a room takes to go from a departure to sellable again — cleaned, inspected and ready.
  • Lead time (booking window)Lead time is how far in advance a booking is made — the gap between the booking date and the arrival date.

MangoHost gives Philippine properties these numbers without a month-end spreadsheet. Book a 30-minute walkthrough and see them on your own rooms.