Turnover time
Turnover time is how long a room takes to go from a departure to sellable again — cleaned, inspected and ready.
Worked example
- Departure at 11:00, cleaned by 12:30, inspected by 12:45.
- Turnover time is 1h 45m, so a 13:00 check-in is safe and a 12:00 one is not.
- On a day with 8 departures and 3 housekeepers, the last room is not ready until well after 15:00.
Why it matters
It sets how early you can honestly offer a check-in, and it is the difference between an early arrival waiting in the lobby and being shown to a room.
On a same-day changeover it is the whole constraint. If your turnover is four hours and your check-out is 11:00, a 13:00 check-in is a promise you cannot keep.
Turnover is a throughput problem, not a per-room one. The number that matters on a busy changeover day is how long the last room takes, and that depends on how many people are on shift — which is why the rota and the room board belong in the same system.
In MangoHost
The housekeeping board makes the current state of every room visible in real time, and the Today panel shows departures and arrivals side by side — which is the information the decision actually needs.
Housekeeping →Related terms
MangoHost gives Philippine properties these numbers without a month-end spreadsheet. Book a 30-minute walkthrough and see them on your own rooms.