Pricing
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Walk-in

A walk-in is a guest who arrives without a reservation and books at the desk.

Worked example

  1. A walk-in takes a ₱3,800 room for two nights: ₱7,600, with no commission.
  2. The same two nights sold through an OTA at 18% commission nets ₱6,232.
  3. The walk-in is worth ₱1,368 more for identical occupancy.

Why it matters

Walk-ins are the highest-margin business most small Philippine properties get — no commission, no channel fee, and often no discount.

They are also the booking most likely to be lost to a slow answer. If the person at the desk cannot price tonight's room without calling the owner, the guest walks to the next place along the beach.

Which is why the rate needs to be answerable at the desk in seconds. Every minute spent finding out what tonight costs is a minute the guest spends deciding to look next door.

In MangoHost

A booking source in its own right, so your channel breakdown shows what walk-ins are actually worth. Rates are already in the system, so anyone on the desk can quote without asking.

Seasonal pricing →

Related terms

  • Direct bookingA direct booking comes to you without an intermediary — your own site, a phone call, Messenger, or a returning guest.
  • Day-use bookingA day-use booking is a room sold for part of a day with no overnight stay — common at Philippine resorts for pool and beach access.
  • Lead time (booking window)Lead time is how far in advance a booking is made — the gap between the booking date and the arrival date.

MangoHost gives Philippine properties these numbers without a month-end spreadsheet. Book a 30-minute walkthrough and see them on your own rooms.